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Product Return For Repair


Service Request Form Download

“Contact us by email OR telephone (607) 753-3331 prior to returning items. We do not require prior authorization or issue an RMA# but we may very well be able to help correct the problem. This will save you shipping and possibly get you back to your loading quickly.”

“Package product securely, preferably in its original packaging. The die box works great and protects your die(s) during transit. For scales and powder measure please secure all items as some components can be irreparably damaged.”

“If sending a die(s) please also include the brass and bullets that you are having trouble with.” “Do not include live ammunition, powder, primers, or primed cases as they will not be returned and could possibly be illegal to ship!”

“If sending a Full Length (FL) or Body die back for headspace/shoulder bump or other sizing issues please include fired cases and the shellholder you are using. Sized or new cases do not help us trouble shoot sizing issues. Cases fired from your chamber(s) are preferred as we then can recreate the same scenario that you are facing with the same components you are using.”

“If returning a SAECO mould please include sample casts from all moulds. We do not need the handles unless it is for a mould not closing properly, “fins” or whiskers on bullets, or bad parting lines.”

“Print and fill out the Service Request Form legibly with as much detail as possible on the problem you are having and your contact information.”

“Our green die boxes fit perfect into a Small Flat Rate Priority Mail box provided free by the United States Postal Service for domestic US shipping.”

“Do not include live ammunition, powder, primers, or primed cases as they will not be returned and could possibly be illegal to ship!”


Please utilize a shipping service that provides a tracking number and insurance
as we are not responsible for lost or damaged shipments.

International Warranty Returns
Note: You must indicate that the products are being returned for warranty repair to avoid reapplication of any duties or tariffs during transit back to Redding. Any such fees will be the responsibility of the sender and not Redding Reloading Equipment.

Ship package to:

Redding Reloading Equipment

ATTN: Customer Service

1089 Starr Road

Cortland, NY 13045

Redding Reloading is Proud to Have Supported the
South African Palma Team in Their Time of Need

The Shooting Sports is a family and when one is in need all should come to their aid.  At Redding we were proud to assist the South African team when their ammo was held in customs nearly ending their dreams to compete in the World Championships at Camp Perry 2015.  The US Palma Team was instrumental in assisting, as were our friends at Brownell's / Sinclair.  We had the pleasure to send four complete sets of precision reloading gear which allowed  the Team to replace their ammo which was held by Customs and the ATF.  Win or loose everyone deserves a fair chance to compete and the US Palma Team as well as all of the others who helped the South African Team showed the true meaning of sportsmanship. Attached are images and the letter of thanks we received here at Redding.  

We are grateful for the opportuninty to show all the sports how ours "The Shooting Sports" operates in a time of need and the fellowship that we as shooters share.

CAMPPERRY


A very kind note of thanks

Palma


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